Privacy Policy

KIYATEC respects your privacy. Our guidelines for protecting the information you provide are listed below.

Privacy Statement

This statement discloses the Internet Privacy Policy for the KIYATEC website, kiyatec.com. This site has been designed so that no personal identifying information is displayed online or is accessible to the general public. You can browse kiyatec.com and our online catalog without telling us who you are or revealing any information about yourself. To obtain access to special features such as product availability, pricing and for ordering we ask that you register on our site.

Use of Data
1. Information collected during ordering and operations process - When you order and register with KIYATEC on the web, we collect the following information: name, address, phone, email, payment method including credit card numbers, personal web settings and account numbers. We do not sell or distribute this information to any third party except to complete transactions with our freight companies. Location information is used by KIYATEC for distribution purposes to allow us to provide the best possible service levels to our customer base. Information such as name, phone number, and credit card numbers are collected by third party partners of KIYATEC, such as Visa and MasterCard for the payment process.  When you register as a customer and provide us with your email address, we will occasionally send you email with recommendations or notices of new products, prices, and services. Once you register, you will be given an opportunity to opt out of this service by changing the settings in your profile or via the first email you receive from us. If you do not initially choose to opt out, you may still block future email of this type, simply by following the instructions at the bottom of the update messages. Users also have the ability to turn off order related e-mails. The types of emails a user receives when ordering through the web site include:

     - Order Acknowledgment
     - Shipping Notices
     - Order Approval E-mails

2. Information collected during promotional programs - Information may be collected from you via direct mail, electronic and internet campaigns as well as through e-newsletters, requests for literature and support, and customer surveys. When you respond to a promotional campaign, KIYATEC collects contact information as well as additional information to help us qualify the success of a promotion and to determine eligibility. Inclusion of your email address and contact information indicates permission to send notices of new products, prices and services.  KIYATEC will not sell or distribute names and mailing and email addresses and other contact information to third party advertisers. At any time you may request removal from our mail list, see instructions below. We may post surveys on our site. These surveys are optional. The information is collected to better understand our user community and will provide feedback to allow us to improve our service. From time to time, KIYATEC may obtain email addresses from outside vendors and will send these obtained email addresses electronic marketing materials from KIYATEC. Removal from the KIYATEC list can be accommodated.

Links
kiyatec.com contains links to other web sites. Please note that when you click on one of these links, you are leaving the KIYATEC web site and entering a completely new web site. This new site may have a different privacy policy than kiyatec.com and the content found on that site is not the responsibility of KIYATEC Inc.

Cookies
kiyatec.com uses software tags called "cookies" to identify customers and track shopping baskets when they visit our site. This benefits the customer by allowing them to stay logged in during their visit so they do not have to continually log-in. It also allows selected products within a shopping basket to remain as a customer goes to other areas to browse.

Log Files
KIYATEC Inc. maintains log files of the traffic that visits our site. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and help provide reliable service, all with no association to your personal identity. Information collected includes IP addresses, browser types and pages visited.

Feedback On Our Systems
Within your KIYATEC shopping experience on kiyatec.com, you have the opportunity to provide us with feedback at customer.service@kiyatec.com. We collect user feedback to improve our systems.

Specific Customer Questions
Users who would like a response to specific questions concerning their service are directed to the Contact Us section on our web site or via customer.service@kiyatec.com. We read and review all of our customer service queries and use the information contained therein only to resolve the question at hand.

Correct/Update/Delete User Information On kiyatec.com
Users can update or correct their personal information on kiyatec.com by changing their profile information in My Account.

Removal from the KIYATEC Mail List
Email your request to customer.service@kiyatec.com to be removed from our mail list.

Information Security
All information gathered on the kiyatec.com site is stored and maintained in secure facilities. Our current security technology is Secured Socket Layer (SSL).

KIYATEC Inc. reserves the right to change this Privacy Policy at any time. The revised policy will be posted on our website for visitors to review.